Confidentiality

What happens to my information?

Personal and medical information about patients registered at this practice are stored electronically and in paper form. Some of the information will be sent to hospital consultants and other health care professionals to whom you are referred by your GP in order to provide continued health care and obtain treatment for you.

We sometimes use accredited suppliers for our communication with you, for example when we send recall letters for medication reviews or invitations to our flu clinics. All suppliers we use are checked carefully to ensure they comply with strict confidentiality protocols.

To ensure the security of patient information all staff who have access to your details and medical records are covered by confidentiality clauses in their employment contracts and the Data Protection Act and Freedom of Information Act.

Our guiding principle is that we hold your records in strict confidence.

Freedom of Information

The Freedom of Information Act recognises that members of the public have the right to know how public services are organised and run. The practice will respond to requests about information it holds subject to some exceptions covered by other legislation.

Please contact the General Manager in the first instance for details and information available under the publication scheme