Consultations are by appointment and can be booked in person at reception or over the telephone. Online booking is also available. You can book an appointment with either a GP, Nurse or Health Care Assistant up to 6 weeks in advance. However, if you need to book on the day, we reserve a number of slots each day for urgent appointments.

Consultation times can be found under “Opening and Appointment Times”.

Extended hours are offered on Wednesday evenings between 18:30 – 19:00 for the convenience of working patients who are unable to visit us earlier in the day.

Telephone Consultations

If you feel your problem can be dealt with over the telephone rather than by attending the surgery you can request a telephone consultation with either a doctor or nurse. Please book via reception.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Online Booking

You book and cancel online. Before you can access the site please collect a form from reception staff to register for online services. Note that you will need to collect this from the practice in person, and it can only be used for yourself. You may also apply on behalf of your children (under 16) but NOT for other members of your family, for confidentiality reasons.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00am. Most non-emergency home visits will be made between 12:00 and 5:00pm, after morning surgery and before evening surgery.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.