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What is the Burma Hills PPG?

The PPG is a small group of Burma Hills patients who meet roughly once per month, usually on a Thursday evening, to discuss ways of assisting the surgery in its aims.  The group was created in October 2011, and currently has 6 patient members, plus a small number of other volunteers who are happy to help out from time-to-time with specific projects.  In contrast to many other local PPGs, we aim to keep things informal.  We communicate by email between meetings, but we generally find that we get far more done sitting around a table for an hour or two.

Patient Survey

The PPG runs a yearly patient survey on behalf of the practice to gather feedback from patients.  Government legislation requires practices to survey their patients at least once per year, but even if they didn't, we do like to gather patients' views about what we are doing well and what we could be doing better, and to give them an opportunity to air their views about the surgery. 

In the past, we have conducted the survey on paper (including this year's survey, which was done during February/March), seeking the views of patients visiting the surgery over a period of a couple of weeks.  However, we are now actively recruiting patients to our PRG to perform this role.  We will need approximately 100-200 patients who are willing to give their views, usually once or twice a year and preferably online, but we can also send out surveys by post if you are not comfortable using the internet.  It is important that we get a representative cross-section of the surgery's patients involved in the process.

WAPPG

A member of our PPG also a represents us on the WAPPG (Wokingham Area Patient Participation Group Forum), which is made up of members of the local PPGs plus representatives from the WCCG (Wokingham Clinical Commissioning Group).  This group helps to develop and steer health services for the wider area. 

PPG News

You will find a dedicated PPG noticeboard in the surgery waiting room.  Minutes of meetings and other PPG-related items are displayed there.  Minutes of meetings will also be published on this website. 

Achievements

  • Designed and collated the results from the 2012 and 2013 Patient Surveys
  • Co-ordinated with local youth groups to paint the perimeter fence
  • Help to increase patient numbers and patient awareness by
    • Helping to get surgery signs created and fitted
    • Creating a "brand" for the surgery
    • Updating the patient leaflet (both design and content)
    • Creating this surgery website
    • Leaflet drops to new homes in the area

 

 
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